Privacy Policy


1) Type of information collected

The Personal Data that you deliver or that we collect are:

  • Information such as a way to identify you such as surname, name, gender, date and place of birth;
  • Contact details such as postal address, email address and telephone numbers;
  • Billing information and data on chosen methods of payments;
  • Information that you generate when communicating with us;
  • Information relating to our business relation;
  • The data collected via cookies, such as your IP address. We use cookies on our website in order to provide you with the best content adapted to your points of interest, to undergo statistical analysis on traffic patterns and to enable you to share content on social media.

    2) Sharing of your Personal data with third parties

    La Fanette does not transfer any Personal Data to third parties. However in order to provide you with the best service possible, we share your Data with the companies that handle your order. Subject to an appropriate protection level, we may transfer your personal data to the following:
    • delivery company;
    • payment providers;
    • professionals in charge of the websites functioning (digital partners) with whom we have signed a confidentiality agreement;
    • anti-fraud or customary authorities.


    3) Hosting

    Your Personal Data is stocked on secured servers hosted in the US.


    4) Security

    We Protect your personal information withholding technical and administrative security measures that protect your Personal Data against all unauthorized or illegal processing, use, loss alteration or destruction. On that account:

    • we stock the the data on secured servers;
    • payment details are encrypted on the secured server.

    In addition, you must protect your account’s password and mustn’t communicate it to anyone. We ask you to contact us immediately in case of unauthorized or suspected unauthorized use of your Personal Data in link with


    5) Your rights

    You have the following rights in relation to the processing of your Personal Data:

    1. Access and information: the right to obtain information about the Personal Data we hold about you and the related processing, the right to access this Data and to receive information regarding the purposes of the processing, the categories of Personal Data concerned, the recipients of the Data, and the possible existence of automated and logical decision-making underlying the processing as well as the period of storage of the Data, the other rights open to you, the right of complaint to the French Commission for Information Technology and Freedoms and the source of the Data if they have not been collected directly from you.

    1. Withdrawal of consent: the right to withdraw your consent to the processing of your Personal Data at any time when consent is the legal basis of the treatment, provided that the withdrawal of your consent will not affect the lawfulness of the treatment based on your initial consent;

    1. Complaint: the right to lodge a complaint to the French Commission for Data Processing and Freedoms;

    1. Portability: the right to receive Personal Data in electronic form and / or to request us to transmit such information to a third party where technically possible (this right is only applicable to Personal Data that you have provided us);

    1. Correction: the right to request a correction or modification of your Data;

    1. Erasure: the right to ask us to erase your Data;

    1. Opposition: the right to oppose the processing of your Personal Data for reasons related to your particular situation and in any case, to oppose the processing of your Data for purposes of commercial prospection;

     You also have the option to provide us with guidelines for the retention, erasure and disclosure of your Data after your death, which guidelines may also be registered with a "certified digital trusted third party". These guidelines, or some kind of "digital will", may designate a person to perform them; otherwise, your heirs will be appointed.

    To implement your rights, you can send us your request by contacting us.

    In the event of a request for the deletion of your Personal Data, we may however keep it in our archives, for the time necessary to ensure our legal, accounting and tax obligations, and in particular, to prevent any illegal behavior after the deletion of your account.


    6) Contact

    If you have any question, you also have the right to contact us at the following email address:

    We reserve the right to change this policy at any time and will post, as appropriate, the revised version on the Website. Any modification is effective upon publication. It is therefore advisable to regularly check this charter.




    When you browse our Website, and subject to your choices that you can change at any time, we may have to install cookies in your device in order to recognize your device during the validity period of the cookie concerned.


    1) What is a cookie?

    A cookie is a term that designates a text file saved in a dedicated area of ​​the hard disk of the Device (computer, tablet, smartphone, etc.) of a media user (web, applications, etc.).
    A cookie allows its issuer to identify the Device in which it is registered and thus memorize the activity of the media user, his preferences and the information he may have already provided through contact forms.
    Some cookies are essential to the use of the Website, they are so-called "technical" cookies, some are useful in the context of the optimization and personalization of the displayed contents and finally, others allow to display advertising.


    2) Purpose of cookies

    Our uses of such technologies fall into the following general categories:
    • Improve the performance of our Website;
    • allow us to know and memorize your information and preferences;
    • establish statistics in relation to our audience;
    • implement security measures, including online payments;
    • enable you to share content on social media.

      3) Type of cookies

      When you browse our Website, we can use five types of cookies on your device:
      • Technical cookies: essential to your browsing, in order to ensure the security of the Site and to allow you to access the various services of the Website;
      • Security cookies: especially during online payments to prevent fraud;
      • Audience measurement cookies: in order to compile attendance statistics;
      • Advertising Cookies: allow us and third parties to post advertisements on the Website that are tailored to your interests;
      • Sharing cookies: allow you to share content from our Website.*

        4) How to disable or activate cookies?

        You can accept or decline cookies by changing your browser settings, or have your browser ask for confirmation before accepting a cookie from the websites you visit. If you choose to disable cookies completely, you may not be able to use all of our interactive features.
        You can also delete all cookies that have been installed in the cookie folder of your browser.